Every missed appointment costs you R500+.
Stop losing revenue to no-shows.
No-shows silently drain your practice revenue. Smart Practice fixes this with automated WhatsApp reminders, upfront deposit collection, and intelligent patient follow-ups.
Automated Reminder
Hi Sarah, your appt is tomorrow at 09:00. Reply YES to confirm or click to pay deposit.
Deposit Paid
Patient confirmed & committed
Schedule Utilized
Another successful appointment.
The silent revenue killer hiding in your appointment book.
No-shows cost you thousands
With a 15-30% average no-show rate, every empty slot is lost revenue that you can never get back.
Manual reminders waste staff hours
Your reception staff spends hours calling and SMSing patients instead of assisting the people in your waiting room.
Deposits? What deposits?
Patients book casually with zero commitment. When they cancel last minute, you carry the total cost.
Smart Practice doesn't just remind patients.
It secures their commitment before they walk through your door.
Everything included in Smart Practice
Two-Way SMS & WhatsApp
Automated reminders via patients' preferred channels with quick confirmation replies.
Online Deposit Collection
Require patients to pay a portion upfront to secure their slot, drastically reducing no-shows.
Automated Follow-Ups
Post-visit check-ins that show you care and gather valuable patient feedback.
Digital Payment Links
Send payment requests directly via WhatsApp for outstanding balances.
No-Show Analytics
Track your no-show rates, identify repeat offenders, and measure revenue recovered.
Patient Recall System
Automated reactivation campaigns for lapsed patients who haven't visited recently.
Reminders & Confirmations
- Customizable reminder timing
- Two-way SMS confirmations
- WhatsApp message templates
- Automated rescheduling prompts
- Multi-language support
- Smart timing optimization
Payments & Deposits
- Online deposit collection
- Secure payment links
- Automated payment reminders
- Receipt generation
- Deposit policy customization
- Refund management
Retention & Analytics
- No-show rate tracking
- Patient recall campaigns
- Follow-up automation
- Revenue recovery reports
- Staff productivity metrics
- Patient engagement scores
Invest in your practice's bottom line
One decision that pays for itself every single month.
Smart Practice
+ R1,499 once-off setup fee
- Everything in Smart Practice
- Two-way SMS & WhatsApp reminders
- Online deposit collection
- No-show analytics
- Patient recall system
- Dedicated onboarding support
At R499/month, you only need to prevent 1 no-show per month to cover your entire investment.
Most practices see a 60-80% reduction in no-shows within the first month.
Both plans include every feature listed above.
Appointment Made
Reminder Sent
Deposit Secured
Patient Arrives
Follow-Up Sent
Keep what works. Automate what wastes time.
Smart Practice integrates with your existing booking and PMS systems. No workflow disruption.
Smart Practice
Reminders & Payments Layer