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Case Studies

Real Growth. Measured in Percentages.

These are verified results from South African healthcare practices using Berg Solution. Every number is a percentage increase from their baseline before us.

500%

Increase in Patient Calls

6,800%+

Google Interaction Growth

108%

Month-on-Month Maps Growth

24/7

Online Patient Bookings

Practice Essentials R299 pm

Specialist Wound Care Clinic

Gauteng Province

Before Berg Solution

This specialist wound care clinic provides advanced treatments including chronic wound management, compression therapy, and IV treatments. Despite excellent clinical care, they had minimal digital visibility and were struggling to attract new patients through online channels.

What We Delivered

  • Professional medical website with specialist service pages
  • Complete Google Business Profile setup and optimisation
  • Google Maps integration and local SEO targeting
  • Schema.org structured data for medical clinic discovery
  • POPIA-compliant design with SSL security
Specialist wound care clinic website built by Berg Solution

The Results

500%

Increase in Patient Calls

+500%

Google Call Volume Growth

  • Patient enquiry calls increased by 500% through Google optimisation
  • Patients now access services, pricing, and location info before visiting
  • Measurable growth in new patient registrations from improved visibility
  • Practice now ranks for local wound care search terms in their area
Practice Essentials R299 pm
Home care nursing website built by Berg Solution

The Results

100%

New Enquiry Channels

<14 days

Time to First Enquiries

  • First new patient calls and WhatsApp enquiries within two weeks of launch
  • 100% new discovery channel — patients now find them via Google Maps
  • Professional online presence established from a zero-visibility starting point
  • WhatsApp emerged as a key enquiry channel, reducing phone burden on staff

Nurse-Led Home Care Service

Mpumalanga Province

Before Berg Solution

This SANC-registered, nurse-led home care service provides compassionate care including personal assistance, medication management, health monitoring, and post-surgery recovery. Operating 24/7 with medical aid accepted, they relied entirely on word-of-mouth and had zero digital presence. Families searching for home care in their area had no way to find them.

What We Delivered

  • Custom practice logo and brand identity design
  • Professional healthcare website showcasing full service catalogue
  • Google Business Profile creation and Maps listing
  • WhatsApp integration as primary enquiry channel
  • Local SEO targeting for home care searches in Mpumalanga
  • SSL security and POPIA-compliant contact handling
Smart Practice R499 pm
Flagship Case Study

Community Pharmacy & Clinic

KwaZulu-Natal Province

Before Berg Solution

This community pharmacy offers prescriptions, chronic medication, IV drip therapy, vaccinations, and clinical services — open 7 days a week including public holidays. They accept all major medical aids. Before Berg Solution, they had zero Google visibility, zero online interactions, and zero online bookings. Every patient walked in or called, with no system for scheduling, reminders, or performance tracking.

What We Delivered

  • Full Smart Practice website with online appointment booking
  • Google Business Profile setup, optimisation, and Maps listing
  • Automated WhatsApp booking confirmations and reminders
  • Service pages for prescriptions, IV therapy, vaccinations, delivery
  • Real-time practice intelligence dashboard via Berg Portal
  • Local SEO targeting for pharmacy and clinic searches in KZN
Community pharmacy website with online booking built by Berg Solution

Growth from Zero Baseline

Google Visibility

6,800%+

Interaction growth

Patient Calls

600%+

Call volume growth

WhatsApp Enquiries

∞%

New channel created

Maps Navigations

5,300%+

108% MoM growth

The Impact

  • Google interactions grew by over 6,800% from a zero baseline
  • Patient call volume increased by over 600% through optimised visibility
  • WhatsApp enquiries created an entirely new patient acquisition channel
  • Maps navigation grew by over 5,300% with 108% month-on-month acceleration
  • Patients now book appointments online 24/7, including after hours
  • Automated reminders reduced no-shows and admin overload
  • Real-time practice intelligence via Berg Portal gives full performance visibility

What Every Berg Client Gets

Google Maps & SEO

Get found by patients actively searching in your area.

Professional Website

Build instant credibility with a healthcare-specific presence.

Ongoing Support

Hosting, updates, and support — all included.

Your Practice Could Be Next

Get your practice online from R299 pm with R0 setup. Let's chat on WhatsApp to find the right package for you.

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