The Platform

Meet Berg PracticeHub

Berg PracticeHub is the digital practice engine that helps South African healthcare practices become visible, bookable, automated, productive and growth-ready — all through one practical platform.

Built by Berg Solution. Designed exclusively for healthcare.

The 5 Layers of Berg PracticeHub

Every healthcare practice needs these five capabilities. Berg PracticeHub delivers them in a single, integrated system.

Layer 1

Visible

Your practice needs to be found online. We build a professional, mobile-responsive healthcare website optimised for local search, integrate with Google Maps, support your Google Business Profile setup, and establish a local SEO foundation so patients searching for your type of practice in your area can find you.

  • Professional healthcare website
  • Hosting and SSL certificate
  • Google Maps integration
  • Google Business Profile setup support
  • Local SEO foundation
  • Mobile-responsive design

Get Found on Google

Layer 2

Bookable

Patients can book appointments online, 24/7, directly from your website. Your reception team gets a full calendar with day, week and month views. Support for multiple practitioners, service types and basic patient history/records — all managed through Berg Portal.

  • Online appointment booking
  • Full calendar (day/week/month)
  • Multiple practitioner support
  • Basic patient history and records
  • Berg Portal dashboard

Patients Book Online, 24/7

Layer 3

Automated

Stop chasing patients by phone. Automated email, WhatsApp and SMS confirmations and reminders reduce no-shows. Post-visit follow-ups and feedback requests happen automatically. Online payments via Yoco or PayFast integrations make collections effortless.

  • Automated email confirmations and reminders
  • WhatsApp and SMS automation
  • Post-visit follow-ups
  • Patient feedback requests
  • Online payments via Yoco or PayFast

Automate Communication & Payments

Layer 4

Productive

Reduce admin time with AI-assisted clinical note drafting, practitioner-reviewed sick note generation, prescription drafting for review and digital intake forms. Spend less time on paperwork, more time with patients.

  • AI-assisted clinical note drafting
  • Sick note generation (practitioner-reviewed)
  • Prescription drafting for review
  • Digital intake forms
  • Richer patient history/records

Less Admin, More Patient Time

Layer 5

Growth-Ready

Attract more patients with Facebook and optional Instagram management, Google Business Profile updates, review response and reputation support, and targeted Google and Facebook ads management.

  • Facebook management (2–3 posts/week)
  • Google Business Profile updates
  • Review response and reputation support
  • Google and Facebook ads management
  • Optional Instagram management

Grow Your Patient Base

Berg Portal

Berg Portal is the logged-in dashboard where you manage your bookings, calendar, patient information, communication and PracticeHub features. One login, one system, everything you need.

Calendar & Bookings

Patient Records

Practice Settings

Ready to power your practice with Berg PracticeHub?

Get started from R299 pm. Chat to us on WhatsApp — we will help you choose the right package.